Sir, I applaud P. Williams' longevity1 as I have only achieved 36 years at Cotteswold House Dental Care. I do however have a nurse who will on 4 July celebrate 40 years at the practice and a receptionist who has 38 years of service.

While running and owning a successful caring business is to be applauded, I am so proud that my staff are the most loyal and caring imaginable. To work for one business, dental or other, for 40 years is, I imagine, extremely rare and Dawn Smith will get the big celebration she deserves.