Skip to main content

Thank you for visiting nature.com. You are using a browser version with limited support for CSS. To obtain the best experience, we recommend you use a more up to date browser (or turn off compatibility mode in Internet Explorer). In the meantime, to ensure continued support, we are displaying the site without styles and JavaScript.

  • Original Article
  • Published:

Does Making Newborn Follow-up Appointments from the Hospital Improve Compliance?

Abstract

OBJECTIVE: To test a system of arranging the first newborn follow-up appointments made from the hospital prior to discharge.

METHODS: Prospective randomized study of 328 term healthy newborns divided into control and intervention groups. As there were multiple practices, we checked for clustering in the two groups and then compared them for patient compliance with the first newborn appointment. We also compared the control and intervention groups for compliance with regard to insurance status.

RESULTS: There was difference between the control and intervention group in timeliness for the first appointment (control, 84.9%, intervention group, 94.2%, p=0.0062). There was also improvement in privately insured patients (control 89.1%, intervention 96.5%, p=0.0263), as well as in Medicaid+noninsured patients (control 64.7%, intervention 90.2%, p=0.0245).

DISCUSSION: We conclude that arranging for follow-up appointments from the hospital is a worthwhile inexpensive intervention that could significantly improve patient compliance with the first newborn visit.

This is a preview of subscription content, access via your institution

Access options

Buy this article

Prices may be subject to local taxes which are calculated during checkout

Figure 1
Figure 2

Similar content being viewed by others

References

  1. AAP Policy Statement “Hospital Stay for Healthy Term Newborns (RE 9539)”. Pediatrics 1995;96:788–790.

  2. Mandl KD, Brennan TA, Wise PH, et al. Maternal and infant health: effects of moderate reduction in postpartum length of stay. Arch Pediatr Adolesc Med 1997;100:72–74.

    Google Scholar 

  3. Maisels MJ, Kring E . Length of stay, jaundice, and hospital readmission. Pediatrics 1998;101:995–998.

    Article  CAS  Google Scholar 

  4. Maisels MJ, Kring E . Early discharge from the newborn nursery — effect on scheduling follow-up visits by pediatricians. Pediatrics 1997;100:72–74.

    Article  CAS  Google Scholar 

  5. Britton HL, Britton JL . Efficacy of early newborn discharge in a middle class population. Am J Dis Child 1984;138:1041–1046.

    CAS  PubMed  Google Scholar 

  6. Greco PJ, Eisenberg JM . Changing physician practices. N Engl J Med 1993;329:1271–1274.

    Article  CAS  Google Scholar 

  7. Ferris TG, Dougherty D, Blumenthal D, Perrin JM . A report card on quality improvement for children's health care. Pediatrics 2000;107:143–155.

    Article  Google Scholar 

  8. Gerowitz MB . Do TQM interventions change management culture? findings and implications. Qual Manag Health Care 1998, 1.

    Article  CAS  Google Scholar 

  9. Feinberg AN, Lowry M, Koelsch RA . Early newborn discharge — a tale of two hospitals. Clin Pediatr 2002;41:99–104.

    Article  Google Scholar 

  10. Feinberg AN, Hicks WB . Quality improvement and patient compliance with appointments. Clin Pediatr 2002;41:515–517.

    Article  Google Scholar 

  11. Feinberg AN, Hicks WB . Patient compliance with the first newborn visit appointment. J Perinatol 2003;23:37–40.

    Article  Google Scholar 

  12. Galbraith AA, Egerter SA, Marchi KS, Chavez G, Braverman PA . Newborn early discharge revisited: are California newborns receiving recommended postnatal services? Pediatrics 2003;111:364–371.

    Article  Google Scholar 

  13. Madden JM, Soumerai SB, Tracy AL, Mandl KD, Zhang F, Ross-Degnan D . Effects of a law against early postpartum discharge of newborn follow-up, adverse events, and HMO expenditures. N Engl J Med 2002;347:2031–2038.

    Article  Google Scholar 

  14. Roethlisberger FJ, Dickson WJ . Management and the Worker. Cambridge, MA: Harvard University Press; 1939.

  15. Mangione-Smith R, McGlynn EA, Elliott MN, Krogstad P, Brook RH . The relationship between perceived parental expectations and pediatrician antimicrobial prescribing behavior. Pediatrics 1999;103:711–718.

    Article  CAS  Google Scholar 

  16. Ertem IO, Votto N, Leventhal JM . The timing and predictors of the early termination of breastfeeding. Pediatrics 2001;107:543–548.

    Article  CAS  Google Scholar 

Download references

Acknowledgements

We are thankful to our research assistants Nicole Bohach and Mandy Lentz, statistician Ron Pimentel, MS and to Amy Esman and Cory Edgecomb for secretarial help.

Author information

Authors and Affiliations

Authors

Additional information

This work was supported by a grant from the Bronson Center for Clinical and Community Research.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Feinberg, A., McAllister, D. & Majumdar, S. Does Making Newborn Follow-up Appointments from the Hospital Improve Compliance?. J Perinatol 24, 645–649 (2004). https://doi.org/10.1038/sj.jp.7211148

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1038/sj.jp.7211148

This article is cited by

Search

Quick links