One of the practices I train regularly had the unfortunate opportunity to put their medical emergency training into action before Christmas. One of their elderly patients collapsed at the reception desk and two very efficient staff members were by his side instantly and an ambulance was called. He had suffered a respiratory arrest and was completely unresponsive. The staff members, despite their shock, acted swiftly and confidently giving oxygen therapy whilst preparing the patient for defibrillation. The ambulance crew were on scene quickly and were very complimentary of the staff who had acted correctly.

The outcome was good, the gentleman made a full recovery and he has been back to the practice to thank them.

I am very proud of the immediate response of their team and their actions, which clearly helped to save a life!

Updating your skills is essential – you never know when you may need them!

Ann wins Beverly Hills Formula goodies worth £100.