A selection of abstracts of clinically relevant papers from other journals. The abstracts on this page have been chosen and edited by John R. Radford.
Abstract
Contrary to other reports, this study found a significant relationship between 'emotional intelligence' of dental students and patient satisfaction levels.
Main
Azimi S, Asghar Nejad Farid AA et al. Eur J Dent Educ 2010; 14: 129–132
'Emotional intelligence' ('array of personal, emotional and social competencies that enables one to cope with environmental demands') is a purported attribute that has been used in the commercial sector. There is little dispute however, that a mature patient/carer relationship has many benefits including more favourable treatment outcomes. It is suggested that those with 'emotional intelligence' could deliver such patient/carer synergy. The 'emotional intelligence' of 123 senior students studying in, Iran was measured. In addition, the satisfaction of their patients, attending for an information gathering appointment, was quantified. Male students scored significantly higher for stress control, general mood and intrapersonal scales than female students and there was a significant association between these attributes in students and patient satisfaction.
Rights and permissions
About this article
Cite this article
Emotional intelligence of dental students and patient satisfaction. Br Dent J 209, 509 (2010). https://doi.org/10.1038/sj.bdj.2010.1034
Published:
Issue Date:
DOI: https://doi.org/10.1038/sj.bdj.2010.1034
