Journals Operations Coordinator, BioMed

Journals Operations Coordinator, BioMed

Springer Nature

London, United Kingdom

Journals Operations Coordinator
London, UK

The Journals Support team’s role is wide-ranging and essential to the smooth running of our journal portfolio. We have a great career opportunity for someone looking to develop a career in science publishing. You will support a number of different publishing processes which will allow you to learn about our industry.

The Journals Operations Coordinator will help coordinate new journal launches, maintain and improve internal systems and processes, generate reports and provide some general administrative support to our Journal Development teams.


• Coordinate the successful set up of new open access journals, including building new journal websites and working closely with internal Editors through to launch
• Provide timely support for internal Editors by administering a shared inbox
• Compile and customise reports used by internal and external editors and analyzing this data where necessary
• Ensure contracts between journals and external signatories are processed in a timely manner
• Maintain internal systems, ensuring updates are communicated effectively to the wider business where appropriate
• Assist the journal acquisitions teams by monitoring new journal proposals from external sources
• Contribute to projects which result in the implementation of standardised workflows across the journal portfolio
• Organise meetings and conference calls with international representation
• Assist publishing colleagues in the processing on payments to external partners
• Provide support to publishing colleagues to configure changes in our systems to support our publishing workflows
• Assist with disseminating policy changes to publishing colleagues
• Work closely with other administrative teams, for example our Journal Editorial Office (JEO) and Customer Service teams to coordinate support activities.

Experience, skills and qualifications
• Educated to degree level
• Strong organisational skills, with attention to detail
• Excellent verbal and written communication skills
• A high level of computer literacy – understands common software (e.g. Microsoft Office suite) and gains new software skills quickly
• Highly customer focussed
• Pleasant and tactful telephone manner
• Solid examples of being able to see tasks through to completion, working to (often competing) deadlines
• Analytical skills
• Able to respond to non-routine circumstances
• Self-starter with a positive, can-do approach to problem-solving
• Able to work cooperatively with colleagues at all levels

• Proven experience of administrative work
• Experienced in the use of Microsoft Excel and skilled at data manipulation
• Relevant knowledge of open access publishing or previous publishing experience

To apply for the position, please submit a CV and a covering letter, including your salary expectations and notice period

Closing date: 1st April 2019

Please apply via recruiter’s website.