Content Acquisition Success Manager - Publishing Performance and Intelligence(46907)

Content Acquisition Success Manager Locations: Dordrecht, Heidelberg, London or New York Hybrid working Purpose of the Role The Content Acquisition Success Manager will, as part of the CoE team, be responsible for delivery of dedicated support to the Content Acquisition (CA) team within the PP&I Group and will have direct impact on the Content Acquisition targets by supporting growth and by sharing industry insights. Business Area and Mission The goal of the Publishing Performance and Intelligence Group (PP&I) is to help deliver next generation digital publishing at Springer Nature and as a result, grow the number of published articles, especially in open access (OA). Working closely with the Journals Group, Production, IT, Marketing and Customer Service we will support increasing the number of transfers of articles between journals, commissioning new collections and strengthening editor engagement. As well as supporting and enhancing the end-to-end publishing process. The Centre of Excellence (CoE) team aims to create and drive continuous improvement with PP&I teams and their respective stakeholders including Operations, Technology, Customer Services, Research Sales & Marketing, Finance, and others. We align, agree, plan and drive the implementation of new/improved workflows, processes, systems, and tools within the end-to-end publishing process. The team that will be supported is the Content Acquisition Team which is a division within the Publishing Performance & Intelligence group providing expertise and dedicated resources to support the growth of commissioned content across the SN Journal portfolio. Responsibilities Work with Content Acquisition management team to generate and update our employee onboarding guideline Responsible for generating and updating training materials for new joiners to get them familiar with the workflow and processes efficiently and effectively Support Head of Content Acquisition to organize training sessions for their new hires Monitor the market trend and competitor products to propose new ideas and new materials for new employee onboarding Regularly check with journal teams, the RIG team, and the contract management team to collect product and policy updates and update the existing training materials accordingly for new joiner Experience, Skills & Qualifications Experience / Qualifications Mid level experience and relevant experience in an industry with similar dynamics and drivers. Have the ability to think strategically about a wide range of issues Experienced in working in a matrix organization, preferably with multiple development teams Fluent in English (both written and oral) Working experience in an international business or environment Good understanding of publishing ethics and integrity issues Skills Self-starting, high degree of independence Effective communication and presentation skills, with customers, with teams, and with senior managers International and cultural sensitivity Process analysis Consulting skills Good understanding of publishing processes A proactive problem solver, with good attention to detail Reliable and results-oriented working style, from plan to detailed implementation Flexible attitude Team player In return, we offer a competitive salary range and great employee benefits. Please submit a CV and covering letter outlining your experience and interest for the role. *Note for candidates in the Netherlands: As per our local policy, please be aware that this role will be open only for internal candidates within the first 2 weeks. Afterwards, external applications will be progressed * Internal Footer Internal Footer Required.