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Anticipating customer-centred zero-carbon energy business models

Innovative user-centred energy business models will be critical to deliver millions of zero-carbon assets in homes and businesses and to help customers with complex energy prices. These new business models require regulatory space to emerge while regulation itself will need to change to protect consumers from harm.

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Correspondence to Jeffrey Hardy.

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Hardy, J., Sandys, L. Anticipating customer-centred zero-carbon energy business models. Nat Energy 7, 383–385 (2022).

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