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Dealerships are a tipping point

Many consumers encounter electric vehicles for the first time at car dealerships when they are looking to buy a new vehicle. Now, research shows that interactions with sales personnel have an important and often detrimental influence on the purchase of electric vehicles, presenting a critical barrier to their wide-spread adoption.

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Correspondence to Jennifer Lynes.

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Lynes, J. Dealerships are a tipping point. Nat Energy 3, 457–458 (2018).

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