Sir, I was pleased to see the launch of Human Factors and Patient Safety in Dentistry publicised in the BDJ (2020; 229: 11). Prior to my retirement in December 2019 I was Vice Chair of the Board which developed this resource. Written 'by dental team members for dental teams' it contains a wealth of accessible information. Teams may find it helpful to identify a lead member to promote use of the resource and to ensure the principles are embedded in the team's systems and processes. The resource can be accessed at www.humanfactors.dental and can additionally contribute to individual development and understanding.