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Rethink government with AI

Policymakers should harness data to deliver public services that are responsive, efficient and fair, urge Helen Margetts and Cosmina Dorobantu.
  1. Helen Margetts

    1. Helen Margetts is programme director for public policy at The Alan Turing Institute in London, and professor of society and the Internet at the Oxford Internet Institute, University of Oxford, UK.

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  2. Cosmina Dorobantu

    1. Cosmina Dorobantu is deputy programme director for public policy at The Alan Turing Institute in London, and research associate at the Oxford Internet Institute, University of Oxford, UK.

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People produce more than 2.5 quintillion bytes of data each day. Businesses are harnessing these riches using artificial intelligence (AI) to add trillions of dollars in value to goods and services each year. Amazon dispatches items it anticipates customers will buy to regional hubs before they are purchased. Thanks to the vast extractive might of Google and Facebook, every bakery and bicycle shop is the beneficiary of personalized targeted advertising.

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Nature 568, 163-165 (2019)

doi: https://doi.org/10.1038/d41586-019-01099-5

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