Abstract
Service businesses such as dental practices exhibit a unique set of characteristics which must be given special marketing attention. This article discusses these factors in detail
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Ball, R. Practical marketing for dentistry. 7. Characteristics of service businesses. Br Dent J 181, 141–146 (1996). https://doi.org/10.1038/sj.bdj.4809190
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DOI: https://doi.org/10.1038/sj.bdj.4809190