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Social networking: Crisis communication

Messages appear on Internet-based social networks within minutes of disasters occurring. Lea Winerman investigates how to harness this trend to create official community-response grids.

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Lea Winerman is science editor for The Online NewsHour with Jim Lehrer.

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Leysia Palen's website

Ben Shneiderman's Community Response Grids website

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Winerman, L. Social networking: Crisis communication. Nature 457, 376–378 (2009).

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