The Commonwealth Scientific and Industrial Research Organisation (CSIRO), Australia's national science agency, may face further scrutiny into accusations of bullying and harassment of scientists and other employees, even after taking steps to address the issue as required by a regulator.

Accusations of bullying have swirled around the CSIRO in recent years. In 2011, the federal workplace authority, Comcare, began looking into complaints made by a former employee from the CSIRO ecosystem sciences division. Although the review found “no evidence of system deficiencies or a culture within CSIRO... that enabled or promoted bullying-type behaviour”, it did identify a number of specific concerns about the way the situation was handled.

Comcare instructed the CSIRO — which employs more than 6,500 people, more than 4,000 of whom are directly involved in research — to improve its systems for managing cases of alleged bullying, setting a deadline of 31 December 2012 for compliance with a set of directions.

In response, the CSIRO updated a number of procedures and policies, and put more than 5,300 staff members through training. In addition, 70 senior managers received separate training on the requirements for dealing with alleged bullying and harassment.

Comcare spokesman Russ Street told Nature that the CSIRO had responded comprehensively to its requirements. Although the regulator is still reviewing the agency's actions, Street says: “The organisation has been very cooperative to date and we would expect a positive outcome.”

However, a group of former CSIRO employees calling themselves Victims of Bullying, Harassment, and Victimisation in the CSIRO say that the CSIRO's actions do not go far enough.

Formed in mid-2011, the group has received more than 100 complaints (not seen by Nature), some involving accusations of multiple instances of bullying, according to Andrew Hooley, a former CSIRO project manager and spokesman for the group.

Questions linger

Hooley, who served as a health and safety representative for much of his time in the CSIRO between June 2002 and February 2011, says that he had become a target for bullying after he questioned the probity surrounding a procurement decision.

Hooley says that since the CSIRO's compliance actions, the victims group has “already [received] communications from current employees of the CSIRO stating that in some cases the incidence and severity of bullying has escalated after the mandatory bullying training that staff are required to undertake.”

CSIRO says it won't comment on individual cases. Its management admits that the agency has had problems, but says that CSIRO is dealing with them. “The organisation has worked closely with Comcare to ensure that we are taking all possible steps to create and maintain the best possible working environment,” says Craig Roy, CSIRO's deputy chief executive responsible for human resources.

On the positive side, Roy also says that the agency's staff has a low voluntary-turnover rate, of around 3.5% a year, and that the latest staff survey, in March 2012, showed that 87% were proud to be associated with the CSIRO.

In a statement, CSIRO board chairman Simon McKeon told Nature: “One case of bullying is one case too many, and the board and management of the CSIRO are committed to fostering an environment that is productive, free from bullying and harassment and where individuals and teams can reach their full potential.”

Michael Borgas, president of the CSIRO staff association, says that the organisation is, by and large, a healthy one, but that he is worried that the bullying issue has damaged the CSIRO's reputation internationally and made researchers overseas think twice about going to work there.

It seems unlikely that the spotlight is going to shift away from the bullying accusations any time soon. In late 2012, Australian parliament member Sophie Mirabella wrote to science minister Chris Evans calling for an urgent inquiry into bullying at CSIRO.

A spokesperson for Evans says that the letter has been referred to the department of industry, innovation, science, research and tertiary education “to determine whether there is any new information or action required”.

“We will work with the department and with the minister in providing any information they need to make a call on what steps come next,” Roy says.