Policies

Over the last few years, NPG has separated institutional print and online/site license subscription options to all journals, including Nature branded and NPG's academic and society journals. This change aims to provide customers with a more consistent purchasing policy across the NPG journal collection. It offers the flexibility to select the media most appropriate to institutional budgets and content usage patterns.

Calendar-based subscriptions

(Non-Nature branded journals)

All print subscriptions to non-Nature branded journals (with the exception of BDJ (British Dental Journal)) are accepted and entered on a complete volume basis. Subscriptions commence with the first issue of the current year and expire in December with any print issues already published sent on receipt of payment.

Checking up on an order

When an online order has been successfully logged, you will receive an automatically generated e-mail confirming your order details, and a unique order number to use in future correspondence.

If you do not receive this email, then we have not received your order. If you are worried that your computer has failed to connect, e-mail us at the relevant address below and we will let you know whether we have received your order.

In the event of a software error, there is no need to worry. All that has happened is that your computer has failed to connect successfully with our web server. There is not a lost copy of your order details out in the Internet looking for our server.

If it has been more than five weeks since you've placed an order through other means such as the mail, contact print subscription services to find out the status of your order.

Missing issues

If you receive your print subscription copy out of sequence and believe that a previous issue may have been lost in the post, please contact print subscription services and report the issue as missing and we will send you a replacement copy. Unfortunately, we are unable to extend or refund part of a subscription for a missing issue.

Cancellations

Orders are regarded as firm and after the first issue of the volume has been dispatched subscription payments are not refunded.

Claims

Weekly titles - Claims should be made within two months of publication or date of order (whichever is the latter).

Monthly titles - Claims should be made within three months of publication or date of order (whichever is the latter).

All claims from the following countries should be made within four months of publication or date of order (whichever is the latter): India, Afghanistan, Bangladesh, Brazil, Bhutan, Sri Lanka, Pakistan and Suriname.
 

Invoicing currencies

NPG journal subscriptions are invoiced in one of four definitive currencies depending on geographic location of the subscriber.

  • US dollars ($) for Canada, USA, Central and South America
  • euro (€) for all European countries (excluding the UK),
  • sterling (£) for UK and rest of world
  • yen (¥) for Japan.

Please ensure you are using the appropriate applicable currency.

Payment information

Full pre-payment is required for all orders. Payment may be made as follows:

  • check or money orders, made payable to Nature Publishing Group
  • credit card (American Express, MasterCard, Visa)
  • bank transfer to:

The National Westminster Bank, 3 London Street,
Basingstoke RG21 1NS, UK

For sterling transfers
Sort Code 600249
Account No: 01932810
Account Name: Macmillan Publishers (UK) Ltd No 3 a/c
Swift Code: NWBKGB2L
IBAN Number: GB43 NWBK 6002 4901 9328 10

For euro transfers
Sort Code: 600249
Account No: 06570895
Swift Code: NWBKGB2L
IBAN Number: GB02 NWBK 6072 1306 5708 95

For US dollar transfers
Sort Code: 600249
Account No: 01800248
Account Mame: Macmillan Publishers Ltd.
Swift Code: NWBKGB2L
IBAN Number: GB96 NWBK 6073 0101 8002 48

VAT information

All subscriptions are charged inclusive of Value Added Tax (VAT) or sales tax where appropriate, except where a valid VAT registration number is provided.

VAT-registered customers should include their VAT identification number with their order.

Any order without a VAT identification number for document delivery purchases will be charged 20.0% VAT at the UK standard rate.

Please add appropriate rate when placing an order.

UK VAT Registration Number: GB 199 4406 21

UK Customers

  • All prices are exclusive of VAT
  • Print product is subject to VAT at zero rate
  • Online product is subject to VAT at the UK standard rate of 20.0%
  • Combined print and online product subscribers are subject to VAT at the zero rate for the print product subscription based on 50% of the combined print and online subscription price and at the UK standard rate of 20.0% based on an online percentage of 50% of the combined print and online subscription price.  This is based on the proportion of print and online elements of the combined subscription price. This equates to VAT on combined print and online product at a mixed VAT rate of 10%.

EU Customers

All prices quoted are exclusive of VAT

EU VAT registered customers

  • Subscribers who are registered for VAT in the EU should supply their full VAT registration number. Customers should account for VAT in their own country under the reverse charge procedures.

EU Non-VAT registered customers

  • Print product subscribers from the following countries who are not registered in the EU for VAT should add tax at the relevant rate:

    Austria 10.0%
    Belgium (Nature only) 0.0%
    Belgium (other titles) 6.0%
    Denmark 25.0%
    Finland 10.0%
    France (Nature only) 2.1%
    France (other titles) 5.5%
    Germany 7.0%
    Italy 4.0%
    Spain 4.0%
    Sweden 6.0%

  • Online product subscribers who are not registered in the EU for VAT should add VAT at the UK standard rate of 20.0%.
  • Combined print and online product subscribers who are not registered for VAT should add VAT at the country rates quoted above for the print product subscription at 50% of the combined price and at 20.0% UK VAT on 50% of the combined print and online subscription price.  This is based on the proportion of print and online elements of the combined subscription price.

Norwegian Customers

  • Online, and combined print and online subscriptions are currently subject to Norwegian VAT at 25% on the online element only.

USA Customers

  • US Sales Taxes will be applied as applicable. 

Canadian Customers

Canadian tax registration number 14091 1595 RT0001 should be shown on invoice.

  • Print, online and combined product subscribers residing in Alberta, Manitoba, Northwest Territories, Nunavut, Prince Edward Island, Saskatchewan or Yukon should add Canadian GST at 5%. 
  • Subscribers residing in Newfoundland, Ontario and New Brunswick should add 13% HST.
  • Subscribers residing in British Columbia should add 12% HST.
  • Subscribers residing in Nova Scotia should add 15%.
  • Subscribers residing in Quebec should add 5% GST then 8.5% QST producing an effective rate of 13.925%. Quebec tax registration number  1218059275 TQ0001 should be shown on invoice.

Japan customers

  • Print and online subscriptions are currently not subject to VAT or sales taxes.

Rest of world customers

  • Prices quoted are exclusive of VAT or sales tax.
  • Print, online and combined print and online subscriptions are currently not subject to VAT or sales taxes by Nature Publishing Group.

Print subscriptions are payable in advance.  We do not despatch any print issues prior to receipt of payment. Where printed products are imported into your country you acknowledge that you are the importer and will be responsible for any Customs/GST/VAT charges due in your country.

UK VAT Registration Number:    GB 199 4406 21