Dental surgeries are the best businesses in Britain when it comes to their phone manner, new research has revealed.
The study of 1,000 consumers, conducted on behalf of PH Media Group, discovered 53% of Brits are satisfied with the way dentists' handle their calls, better than any other industry.
They are closely followed by the hotel trade, which boasts a 50% satisfaction level, while printers performed the worst of all industries included in the survey, achieving just 18% satisfaction.
'These results clearly reflect well on the dental profession and show surgeries are doing a good job of handling customer phone calls in a professional and efficient manner,' said Mark Williamson, Sales and Marketing Director, PH Media Group.
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Dentists best in Britain at handling customer phone calls. Br Dent J 219, 473 (2015). https://doi.org/10.1038/sj.bdj.2015.870
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DOI: https://doi.org/10.1038/sj.bdj.2015.870
