Communications in Dentistry: Stories from the Practice is a modular CD-ROM series produced by Smile-on in collaboration with Dental Protection. The second and third parts of the series focus on 'Communicating with your patients' and 'Communicating with your team' and illustrate effective and not so effective communication styles and techniques by following the Briar Patch Dental Practice over a typical year.

The programme reveals is that it is vital that every practice develops successful communication strategies in order to increase productivity, encourage interaction between employees and assist in building strong relationships and effective teams. Visitors to the recent BDTA Dental Showcase exhibition were invited to a screening of the new CD-ROM hosted by Stephen Hancocks and addressed by Kevin Lewis of Dental Protection and Noam Tamir of Smile-on.

Three hours of verifiable CPD is conferred on up to five participants, with CPD for additional viewers available. One module costs £150 whilst all three modules in the series cost £300, and the licence allows them to be viewed and used by the whole dental team in practice or accessed on a home PC.

Reader response number 54