Practice abstract


British Dental Journal 202, 457 - 461 (2007)
Published online: 28 April 2007 | doi:10.1038/bdj.2007.293

Subject Category: Computers in dentistry

Effective use of email

P. K. Downes1

  • This article explains how to configure Outlook Express and send your first email.
  • The main features of Outlook Express are described.
  • The most common problems with email attachments are addressed.
  • A guide to good email practice is provided.

The Internet guide for dentistry

  1. An introduction to the Internet
  2. Connecting to the Internet
  3. Introduction to email
  4. Effective use of email
  5. Introduction to the World Wide Web
  6. Creating a practice website
  7. Power searching
  8. Dental resources on the Internet
  9. Safe and efficient use of the Internet
  10. Putting it all together; dentistry and the Internet


Email is a crucial communication tool and everyone who uses it should have a good understanding of the email program that they use to send and receive email. In some cases this will be built into their dental system software and for others it may be a web-based email account using the Internet Explorer web browser. In this section we look at the workings of the most popular standalone program, Outlook Express, and discuss good email practice for home and work.

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  1. General Dental Practitioner, Kelvin House Dental Practice, 2 Nelson Road, Whitstable, Kent, CT5 1DP

Correspondence to: P. K. Downes1 e-mail: paul@pdownes.fsnet.co.uk


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