Research abstract


British Dental Journal 199, 161 - 163 (2005)
Published online: 13 August 2005 | doi:10.1038/sj.bdj.4812577

A survey of demand for specialist restorative dental services

P J Nixon1 & R E Benson2

  • A postal questionnaire investigating factors influencing specialist referral in restorative dentistry.
  • Increasing patient expectations and the potential for medico-legal litigation are the main promoters of restorative referrals.
  • Promoters and barriers to referral differ for NHS and private general dental practitioners.
  • Overall demand is for a prompt, locally-based, cost effective specialist referral service.


Objectives To determine the level of demand from general dental practitioners (GDPs) for specialist restorative dental services in the Yorkshire region. To investigate barriers and promoters to referral and GDPs' perceptions of restorative mono-specialists.

Methods A postal questionnaire was sent to 301 randomly selected GDPs (stratified for location) registered in the six Family Health Service Units in Yorkshire. Questionnaires were piloted prior to release; reminders were sent to non-respondents.

Results A response rate of 72% (n=217) was achieved, of these 195 questionnaires were useable (65% useable response rate). Results showed a large demand for restorative specialist services. Main promoters for National Health Service (NHS) referral were dentolegal issues (77% GDPs ranked this as a top three promoter) and for private referral increasing patient expectations (78%). The top barriers against referral were length of waiting lists for NHS patients (79% GDPs ranked this as a top three barrier) and high cost of treatment for private patients (88%). Excessive distance to specialist centre was the greatest barrier common to both NHS and private referrals. Fifty-eight per cent of GDPs would prefer to refer private patients to mono-specialists, compared with 5% who would prefer restorative specialists.

Conclusions There is a strong demand for specialist restorative services which may increase in the future. Results indicate a high regard for mono-specialists. Overall demand is for a prompt, locally based, low cost referral service.

Top
  1. Specialist Registrar, Restorative Dentistry, Level 5, Leeds Dental Institute, Clarendon Way, Leeds LS2 9LU
  2. Senior House Officer Leeds Dental Insitute, Restorative Dentistry, Level 5, Leeds Dental Institute, Clarendon Way, Leeds LS2 9LU

Correspondence to: P J Nixon1 Specialist Registrar, Restorative Dentistry, Level 5, Leeds Dental Institute, Clarendon Way, Leeds LS2 9LU;
e-mail: pete-claire@pnixon24.freeserve.co.uk


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